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ZenFlexi (Lay-by) Terms of use

. HOUSE OF ZEN FLEXI-PAY (LAY-BY) TERMS AND CONDITIONS:

  1. House of Zen ("the Seller") and the Purchaser, whose full name and address appears on the Invoice attached to this agreement, (hereinafter referred to as “You”), agree to the following terms and conditions with regard to the sale of the goods described in the attached Purchase Invoice.
  2. The Purchase Invoice will be attached to this agreement and will serve as a valid description of the goods being purchased. The Purchaser is required to keep a copy of the lay-by agreement as well as the Purchase Invoice, as proof of the lay-by agreement.
  3. You agree

3.1. To buy the Goods set out in the Purchase Invoice on lay-by (flexible payment) terms:

3.2. To pay for the Goods by making regular deposits until payment of the full purchase price, as set out in the Schedule;

3.3. That this agreement represents the entire agreement between You and the Seller;

  1. You understand and agree that you will not become the owner of the Goods until you have paid the full purchase price for the Goods;
  2. No interest or initiation fees will be charged on the lay-by;
  3. Minimum order total is K1000.00 and a 33% deposit of the order total is payable as soon as the agreement is signed.
  4. You understand and agree that:

7.1. The purchase price of the Goods includes tax at the current rate of tax; and

7.2. If, at any time before you pay the full purchase price of the Goods, the tax rate is changed in relation to the supply of the Goods, we will be entitled to recover the tax increase from you prior to release of the Goods;

  1. You shall deposit the monthly instalments on or before the due dates in accordance with the terms of this Agreement, until the final payment date.

8.1 All amounts shall be deposited by sending the payment through the House of Zen Airtel Money Account registered in the names of Mrs. Emely Phiri – Zimba.  

  1. Payment terms on any lay-by purchases are strictly 3 months from the date of the order.

9.1. First payment is a 33% deposit payable to Airtel Money Number 0978188904, as soon as agreement is signed.

9.2. Remaining amount is payable in 2 equal amounts:

9.2.1. Second payment: on or before the last day of the following month.

9.2.2. Third and final payment: on or before the last day of the month thereafter.

  1. The Seller shall furnish You with a copy of this agreement;
  2. The Seller shall not increase the purchase price payable by you; or recover from you any amount in addition to the purchase price of the Goods;
  3. Once paid for in full, the goods shall be delivered to the address on the attached invoice.
  4. Goods shall be signed for upon delivery by You or your authorized receiver.
  5. At the Seller’s discretion, certain goods may not qualify for purchase as Lay-by Goods;
  6. If you terminate the agreement prior to its expiry date, the Seller shall within 5 business days refund you all monies paid by you in terms hereof prior to the date of such termination and a termination penalty of 1% of the purchase price will be levied;
  7. If You fail to fulfil your obligation to pay the balance of the purchase price in full by not later than the expiry date stated on the Schedule (“the Expiry Date”), the Seller shall be entitled, 30 business days after the Expiry Date, to terminate this agreement and, in that event, the Seller shall refund all payments made by you within 5 business days of termination of the agreement and a termination penalty of 1% of the purchase price will be levied;
  8. If your contact details or address change, You must notify the Seller within seven (7) days of such change;
  9. You must have the legally required capacity to enter into and be bound by these terms and conditions;
  10. The Lay-by Agreement is regulated by the laws of the Republic of Zambia.
  11. Any conflict arising from the terms of this Agreement shall be resolved first through discussion and negotiation, and thereafter in any other manner in accordance with the laws of the Republic of Zambia.
  12. You confirm that you understand the terms and conditions, meaning, consequences and risks relating to this agreement, as well as your rights and obligations.
  13. We may at any time amend or replace these terms and conditions and if we do so it does not mean a novation of the agreement or any transaction or indebtedness (meaning that a new agreement does not automatically come into place);
  14. Lay-bys may be excluded from certain promotions at the Seller’s discretion.
  15. Please note, the item bought on lay-by is bought at the agreed price, and no correspondence will be entered into to change the product price should that price change during the course of this lay-by agreement.